Refund policy

🔄 Refund Policy

30-Day Money-Back Guarantee

• We stand behind every product we sell. If you are not completely satisfied, you may return your item within 30 days of the confirmed delivery date for a full refund.

Eligibility

• The item must be unused and in its original condition and packaging, with all included accessories.
• Proof of purchase (order number or receipt) is required.
• Items showing signs of use, customer-caused damage, or missing components may not qualify for a full refund.

How to Initiate a Return

• Email our support team with your order number and reason for return.
• We will issue a Return Merchandise Authorization (RMA) within 1–2 business days.
• Ship the item back using a trackable shipping method. Return shipping costs are the customer's responsibility unless the item arrived damaged or defective.

Refund Processing

• Refunds are issued to the original payment method within 5–7 business days after the returned item is received and inspected.
• You will receive an email confirmation once your refund has been processed.

Damaged or Defective Items

• If your item arrived damaged or defective, contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or full refund at no cost to you.

Exchanges

Exchanges are only available for unused items in their original condition and packaging, within the 30-day window and subject to availability. Items showing signs of use do not qualify for exchange. For damaged or defective items, see the section above.